Previous incidents

Recurring Tickets are working again after an interruption. Some tickets may have been created later than their schedule by up to 24 hours later.

We have also addressed an issue with the Timers app, having a similar issue. Some timers that were started over 24 hours ago and were due to complete in the last 24 hours may have been missed.

If you have any concerns, please contact us at support@sweethawk.com, kindly let us know example ticket ID(s) we can look into and that we have access to you...

The issue has been resolved, all apps working again as normal.

The apps are working again and we have rolled back a recent release. We are looking into the cause.

We are looking into an unexpected outage caused by a database schema upgrade. Apologies for the service interruption.