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Recurring Tickets not being created
Feb 15 at 05:01pm PST
Affected services
App server (legacy)
Resolved
Feb 15 at 05:01pm PST
Recurring Tickets are working again after an interruption. Some tickets may have been created later than their schedule by up to 24 hours later.
We have also addressed an issue with the Timers app, having a similar issue. Some timers that were started over 24 hours ago and were due to complete in the last 24 hours may have been missed.
If you have any concerns, please contact us at support@sweethawk.com, kindly let us know example ticket ID(s) we can look into and that we have access to your data for troubleshooting purposes and we'll get back to you asap.
Affected services