SweetHawk Status

All Systems Operational

App server Operational

Zendesk Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Server response time

Fetching

Past Incidents

Sep 16, 2024

No incidents reported today.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

Slow transaction times

Resolved - Our service has returned to normal.
Sep 12, 15:48 UTC

Investigating - We're looking at issues around transactions processing slowly at the moment, some apps can experience delays in actions taking place. We should have things running smoothly again soon.
Sep 12, 15:31 UTC

Sep 11, 2024

No incidents reported.

Sep 10, 2024

Reports of users unable to connect

Resolved - We are hearing many customers being able to access the apps again. Should you have continued trouble, please do contact us.
Sep 10, 04:03 UTC

Monitoring - There appear to be localised issues with some ISPs in some regions. Our server health is good. If you are affected, please do let us know however as it helps identifying the breadth of the issue. Thanks for your patience and cooperation.
Sep 10, 03:43 UTC

Investigating - We are looking into issues with the AWS EC2 load balancer for zendesk.sweethawk.co which is affecting some customers. Those customers appear unable to load any apps at all. Apologies for this, we are looking into it.
Sep 10, 03:20 UTC

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.