SweetHawk Status

Oct 27, 2021

No incidents reported today.

Oct 26, 2021

No incidents reported.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

Database capacity issue causing unresponsive apps

Postmortem - Read details
Oct 22, 09:08 UTC

Resolved - Maintenance has concluded and services are running smoothly for over 2 hours. We will continue to work on the root cause analysis and resolution. Once again we apologise for the interruptions to the apps today.
Oct 21, 22:57 UTC

Monitoring - We're still monitoring our server and re-enabling the Notify app. Apologies for the disruptions today.
Oct 21, 17:36 UTC

Update - We are continuing to work on a fix for this issue.
Oct 21, 17:34 UTC

Update - We are still managing the issue, apps are generally working well. Unfortunately the Notify app is partly disabled and may be for some time (the feed is unavailable currently).
Oct 21, 16:56 UTC

Identified - We are continuing to investigate slow response times and intermittent issues.
Oct 21, 16:02 UTC

Monitoring - Maintenance has been completed and apps are running again. We're continuing to monitor the servers at this time.
Oct 21, 15:30 UTC

Identified - We are sorry this is taking longer than expected, we're carrying out some emergency maintenance on the database server at this time.
Oct 21, 15:20 UTC

Investigating - We're looking into an issue with long running queries placing a high load on the database server, resulting in web request queueing, causing apps to appear unresponsive and not functioning. Apologies for the inconvenience, this is being investigated.
Oct 21, 14:15 UTC

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.