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Jobs not processing on time
Jul 02 at 11:32am PDT
Affected services
App server (legacy)
Resolved
Jul 02 at 11:32am PDT
An issue with jobs (eg approvals, task lists, timers) not processing in a timely manner has been resolved. Due to a temporary issue with a response from the Zendesk job status this also caused an issue on our side, some jobs were running too long and causing a backlog in the processing queue. The issue was temporary and we have made a fix that prevented some other jobs from waiting too long on others to expedite clearing the queue.
Affected services
App server (legacy)