All Systems Operational
App server ? Operational
Zendesk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Server response time
Fetching
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024
Completed - Scheduled maintenance has been complete.
May 5, 07:26 UTC
In progress - Scheduled maintenance is about to begin. Approximately 30 minute downtime is expected.
May 5, 05:55 UTC
Scheduled - We will be conducting system upgrades on one of our new app servers. Apps affected are:
* Field Rules
* Hide Ticket Fields
* Undo
* Liquid Placeholders
* Future Tickets (version: gelato)
* Conditional Fields (version: gelato)
* Any other app in "Preview" release (version: gelato)

Expectation is there will be a short amount of downtime however if contingencies are needed, it could be up to a few hours.

May 2, 21:24 UTC
May 4, 2024

No incidents reported.